Help Center

How can we help?

Find guidance on every part of the submission workflow, or ask the Author Assistant for a direct answer.

Submitting a manuscript

Choose a journal, add your manuscript details, list contributing authors, upload your files, accept the declarations and review your summary before submitting.

Uploading files

Drag and drop DOC, DOCX, PDF or image files. Each file is checked for format and size before it is accepted. You can replace or remove a file at any point before submitting.

Tracking submissions

Every submission has a timeline showing each stage it has passed through, with dates and the message recorded at that stage.

Revisions

When a revision is requested, open the submission and start the revision flow. Your revised files stay attached to the original Submission ID as a new version.

Understanding statuses

Submitted, Under Screening, Under Review, Revision Requested, Accepted and Not Accepted. Each status card also explains whether any action is required from you.

Account & profile

Update your personal and professional information, manage your research interests and change your password from the Profile page.

Contact the editorial team

For questions about a specific manuscript, open the submission in your workspace and use the Messages tab — your message stays attached to the Submission ID.

Open Messages